Refund policy
Our commitment to customer satisfaction is paramount, which is why we offer a 30-day 100% Satisfaction Guarantee. If you're not happy with your purchase, you have 30 days from receiving your item to request a full refund.
To initiate a return, please get in touch with us at art@takeamanita.com. Upon acceptance of your return, we'll process your refund promptly.
For any questions about returns, feel free to reach out to us at art@takeamanita.com.
Damages and Issues
Please check your order upon receipt. If the item is defective, damaged, or if you've received the wrong item, contact us immediately. We'll assess the situation and strive to correct it.
Refunds
Once we receive and inspect your return, we'll inform you about the approval status of your refund. Approved refunds are processed to the original payment method within 10 business days. Keep in mind, it may take additional time for your bank or credit card company to process and post the refund.
Please note: Customers who utilize our 30-day return policy will not be eligible for future purchases from our store. This measure is in place to ensure the integrity of our return system and provide the best service to all our customers.
If you haven't received a refund within 15 business days of your return's approval, please contact us at hello@redcap.la.